The Arc Portland Metro is hiring a Receiving & Job Support Supervisor for our reuse program. This position will be responsible for receiving items donated to our organization by the community, including (but not limited to) clothing, household items, media, scrap recycling, and e-cycling. This crucial role oversees the repurposing of these items into sustainable and/or local reuse / recycling streams, diverting them from the landfill or nonlocal markets. 

The Receiving & Job Support Supervisor directs and supports the day to day operations of the donation center: receiving and processing donations, curating products for reuse, designating items for recycling, supporting and supervising team members, and training and leading volunteers. This position will provide responsive, individualized support for our integrated warehouse team, and in particular our team members who experience neurodivergence.

This is a full time position that will require you to work with staff, the public, and volunteers. This position requires sound decision making skills to optimize operations, and excellent leadership skills to empower team members. This position will work in a warehouse environment. This is a physical job that requires being on your feet for extended periods of time. 

There is room for advancement in our repurposing programs, and this position can expect to grow into an assistant manager position as rapidly as individual professional development allows.


Essential Responsibilities

  • Oversee warehouse operations to ensure that staff and volunteers are supported, that activities are in compliance with policies and guidelines, and that a high level of productivity is achieved
  • Accept and process donations of clothing, household items, media, and recycling / e-cycling items
  • Sort donated items into optimal repurposing streams (resale, repair, recycling, etc)
  • Assist in loading and unloading trucks of inbound and outbound products
  • Maintain a strong working knowledge of optimal repurposing options: what to sell, what to recycle, what to repurpose, etc. and effectively prioritize items toward the best option
  • Stay up to date on repurposing options by conducting market research, keeping up with trends, and attending trainings as assigned
  • Coordinate with community partners and vendors as needed
  • Assist with building and maintaining relationships with repurposing partners
  • Cultivate a work atmosphere that is safe, productive, efficient, and fun
  • Assist with the creation of an optimized repurposing workflow and organized workspaces
  • Assist with maintaining all workspace areas and keeping shared spaces clean, safe, and inviting
  • Onboard, train, and support team members in a way that encourages growth and retention
  • Effectively delegate tasks and work alongside team members to achieve goals
  • Other duties as assigned


Job Requirements

  • Good communication skills
  • Ability to remain positive and professional under pressure
  • Ability to work respectfully and effectively with team members and volunteers from diverse backgrounds
  • High level of patience and kindness when interacting with team members and the public
  • Ability to understand, follow, support, and communicate policies, procedures, and guidelines
  • Strong commitment to compliance with safety guidelines
  • Punctuality and good attendance record
  • Valid driver’s license with good driving record 
  • Ability to drive small box truck or company van to transport products as needed
  • Ability to lift and move up to 30 pounds
  • Pass a drug screen and background check (details provided upon request)
  • Must be able to work weekends and follow a set schedule


Education / Experience

Experience working with and knowledge of current trends, vintage items, and antiques is preferred. A high school diploma or GED is required.



Health insurance available after 60 days

Paid vacation and sick leave

Trimet pass

Store discount



$21 / hr


To apply, please send a cover letter and resume to:


As an equal opportunity employer The Arc of The Portland Metro is committed to assembling a diverse and empowered team regardless of race, color, religion, age, national origin, gender, gender identity, sexual orientation, or disability. We honor the diversity of our community and team members and take action to be inclusive in every aspect of our operations.

If you don't see an opportunity that's a good fit for you, but you still think you're a good fit for our team, let us know!

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